Sound Rewound Terms of Service
Effective September 14, 2026. These terms apply to new purchases. Earlier orders retain the price and deliverables promised when they were placed.
The service and pricing
Sound Rewound creates custom songs delivered as MP3 files. Your selected package determines the number of songs and files included. The package details and delivery timeframe shown on the order page, together with the final total shown at checkout before you complete your order, form part of your order. Later changes to our prices or packages do not change an order already placed.
Creative process
Sound Rewound uses automated AI songwriting and music generation, with human support for exceptions. Individual songs are not necessarily reviewed by a person before delivery. We use references to understand your preferences, but we do not agree to copy an existing song, lyric, melody, recording, or artist performance. Creative results are subjective, and we cannot guarantee exclusivity, chart performance, or that copyright protection will apply to every element.
Your request
You confirm that you have permission to submit the names, stories, text, and other material in your request. Do not submit unlawful, infringing, threatening, hateful, sexually exploitative, or privacy-violating material. We may decline a request and refund the payment when we cannot produce it safely or lawfully.
Delivery and storage
We deliver private listening and download links to the email address provided at checkout. You are responsible for downloading your files while the links are active. Finished tracks and active delivery links are normally deleted 30 days after delivery, as described in our Privacy Notice.
Use of delivered files
You may download, keep, share, and use the delivered files for lawful personal, non-commercial purposes. Commercial licensing is not included unless Sound Rewound confirms it separately in writing. You may not use the files to impersonate another person or falsely claim that a real artist performed or endorsed them.
Corrections, cancellations, and refunds
Your purchase includes the songs and files specified for your selected package and does not include unlimited revisions. If files are missing, corrupted, inaccessible, or do not match the paid order, contact us within seven days and we will correct or redeliver them. A checkout cancelled before payment is not charged. Because production is customized and begins soon after payment, other refunds are considered case by case once production has begun. Nothing in these terms limits a refund or other remedy required by law.
Service limits
To the fullest extent allowed by law, Sound Rewound is not liable for indirect or consequential losses. Our total liability for a paid order will not exceed the amount paid for that order. These limits do not apply where the law does not permit them.
Changes and contact
We may update these terms for future orders. The terms shown when you place an order govern that order. Questions or support requests may be sent to support@soundrewound.com.